The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a Data Support Specialist to work in our Medicaid & Data Analytics (MDA) department to perform a wide range of technical, analytical, and reporting duties for the Medicaid & Data Analytics department.  The nature of work will include, but is not limited to the following:

• Troubleshoot and resolve helpdesk tickets related to the routing and submission of the OISP, using Brittco, OnBase, the Ohio Department of Developmental Disabilities (DODD) portal, or a combination of the three. 
• Monitor and analyze Targeted Case Management (TCM) data and associated revenue.  Identify unbillable TCM notes and instruct staff how to correct discrepancies to maximize revenue.
• Enter utilization data against approved authorizations in Brittco for services funded through Family Supports and Local Funding.
• Review and distribute monthly Patient Liability notices and communicate with DODD and providers as necessary to resolve inaccuracies.
• Complete and distribute SA Productivity, Caseload Average, and other regularly scheduled reports in collaboration with the Data Management Supervisor.
• Develop and prepare additional reports as assigned.
• Participate in the Medicaid Administrative Claiming (MAC) Program in accordance with DODD rules and regulations and guidance from Cuyahoga DD MAC Coordinator.

UNUSUAL CIRCUMSTANCES: Occasional travel to other Cuyahoga DD sites to provide training/technical assistance regarding electronic database. Occasional travel to attend meetings, conferences or specialized training may be required.

SALARY:  The minimum salary for Pay Schedule C is $47,000.  It is important to understand that the actual starting salary will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate.  Also, it is Cuyahoga DD’s intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints. 

FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning:

• Over 40 paid days off a year, including holidays.
• A great government Pension through Ohio PERS.
• Low Cost Major Medical insurance.
• Free Dental, Vision Life, and Temporary disability Insurance
• Professional Development Reimbursement each year.
• Membership dues reimbursement each year.
• Mileage Reimbursement at the IRS rate.
• Flexible Spending Account
• Tuition Reimbursement
• Annual Pay Increases, and so much more.

If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.

The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations.  We hope you choose to join our team!  

Remote Work:  Our positions are not 100'% remote.  There is an onsite expectation for all of our positions.  Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis.  We have facilities in Parma, Cleveland, and Highland Hills, Ohio. 

• High school diploma required. Associate's degree in an analytical/technical field preferred.
• At least 2 years of experience in data administration and integration.
• Intermediate to advanced Excel skills.  Power BI or Tableau preferred.
• Excellent analytical and problem-solving skills.
• Valid driver’s license and continued maintenance of an excellent driving record.  For this reason, you will be asked to disclose your driver's license number as part of the application process. 

Application Procedure:  

• All applicants must apply ONLINE. 
• External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume.  You are also encouraged to upload a cover letter that outlines your interest in this position.  Resumes and letters are uploaded on your profile page once you apply for this position.  Failure to provide a resume that outlines your work history will remove you from consideration.  
• Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
• All candidates are asked to create an online profile and you may be asked to answer a series of questions.
• Immediately after applying, you will receive a confirmation of receipt by email.  If you do not receive that email, check your spam folder.  For any further questions about the application process, see the FAQ link below.  

Application Deadline:  Open until all vacancies are filled.

Equal Opportunity, Diversity, and Inclusion:   The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person’s sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. 

Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion.  The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. 

PRIVACY AND SECURITY NOTICE:  By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.

- Individuals who may need assistance with the application process should contact Human Resources.

- Questions about the application process?  Review answers to our FAQs here: FAQS and How to Contact H.R.

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. 

Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are a person with a disability or are unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling 216-241-8230.