The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking an administrative assistant / receptionist to perform a wide range of administrative, secretarial, and clerical duties, some which may be complex in nature.  Provide excellent customer service to visitors to various Cuyahoga DD buildings, callers, and Cuyahoga DD staff who require administrative assistance. The nature of work will include, but is not limited to the following:

• Respond to high priority issues, interact with all parties as needed to resolve issues, following Board practices and ensure proper procedures are followed with respect to the facility as directed.
• Greet, welcome and link persons/family and personnel from various agencies directly to their support administrator or other Cuyahoga DD staff as needed.  Assist persons, families, caregivers, providers and other board staff with routine and specific information. Identify when additional assistance is needed to help ensure a positive experience for the person needing assistance.
• Process the distribution of Individual Service Plans and other documents and correspondence to individuals, providers and other team members.
• Manage emergency petty cash purchases by support administrators for individuals served.
• Manage, maintain and purchase building/office equipment and supplies for entire facility and as needed by CMS staff.
• Maintain building inventory equipment records, preventative and repair maintenance programs and schedules.
• Prepare and track purchase orders and direct payment authorizations for CMS staff. On behalf of CMS staff and/or persons and their families, resolve all purchasing and billing issues directly with vendors and other agency personnel.
• Receive, sort, stamp and distribute incoming mail. Answer phones, take and relay messages. Copy; maintain files of correspondence, reports and related documents. 
• Perform Waiver administration activities as they relate to the position.  Document activities in a manner consistent with DODD requirements.
• Perform other duties as assigned, including assisting with workloads from other areas.

** FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning:

• Over 40 paid days off a year, including holidays.
• A great government Pension through Ohio PERS.
• Low Cost Major Medical insurance.
• Free Dental, Vision Life, and Temporary disability Insurance
• Professional Development Reimbursement each year.
• Membership dues reimbursement each year.
• Mileage Reimbursement at the IRS rate.
• Working here qualifies for the Public Service Loan Forgiveness program.
• Flexible Spending Account
• Tuition Reimbursement
• Annual Pay Increases, and so much more.

If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.

* STARTING SALARY:  The salary listed in the header is the minimum salary for any employee hired into Pay Schedule B.  It is important to understand that the actual starting salary will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate.  It is Cuyahoga DD’s intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints.    

• High school diploma required.
• Five years of secretarial experience required.
• Three years of computer applications experience including word processing and database maintenance required.
• Education in secretarial or business school beyond high school desirable.

Application Procedure:  

• All applicants must apply ONLINE. 
• External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume.  You are also encouraged to upload a cover letter that outlines your interest in this position.  Resumes and letters are uploaded on your profile page once you apply for this position.  Failure to provide a resume that outlines your work history will remove you from consideration.  
• Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
• All candidates are asked to create an online profile and you may be asked to answer a series of questions.
• Immediately after applying, you will receive a confirmation of receipt by email.  If you do not receive that email, check your spam folder.  For any further questions about the application process, see the FAQ link below.  

Application Deadline:  Open until filled.

Equal Opportunity, Diversity, and Inclusion:   The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person’s sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. 

Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion.  The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. 

PRIVACY AND SECURITY NOTICE:  By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.

- Individuals who may need assistance with the application process should contact Human Resources.

- Questions about the application process?  Review answers to our FAQs here: FAQS and How to Contact H.R.

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. 

Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are a person with a disability or are unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling 216-241-8230.