Cuyahoga County Board of Developmental Disabilities

Support Administrator

Job Locations US-Within Cuyahoga County
Posted Date 5 months ago(1/8/2020 8:00 AM)
# of Openings
Salary Range
Min Salary
USD $48,326.00/Yr.
Community and Medicaid Services
Specific Facility
To Be Determined
Position Reports To
SA Supervisor and/or SA Manager
Work Schedule
Full-time: 7.5 hours per day / Year Round (150 hours every 4-week flex schedule)


The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking  full-time Support Administrators to facilitate the development of person-centered plan for individuals that promote self-determination. Develop, authorize and revise a personal budget based upon needs and outcomes identified in the plan. Assist individuals and their families to explore and obtain services and supports. Implement an ongoing system of review.  The nature of work will include, but is not limited to, the following: 

  • Act as the primary point of coordination for the person-centered planning team. Utilize an assess/plan/review/revise process to help teams plan for each individual assigned.    
  • Assist individuals and teams to identify issues, areas of potential risk, and outcomes that are important to and for the individual.  Complete and/or coordinate thorough assessments to determine the need for services and supports. Revise assessments as needs change and annually. 
  • Facilitate the development of a person-centered plan, including the determination and direction of needed supports.  Revise plan as needed based on individual or team concerns, progress toward meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan. 
  • Identify funding sources for supports identified in the Individualized Service Plan (ISP) by utilizing a hierarchy of funding options applicable to each person.  Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP. 
  • Establish and approve budgets for services based upon the individual’s assessed needs and preferred ways of meeting those needs.  Manage the fiscal processes related to service authorizations, including use of local and statewide projection tools. Manage processes related to prior authorization as necessary and respond to requests for revisions of authorizations as needed. 
  • Establish and maintain contact with service providers and natural supports as necessary to ensure that services are effectively coordinated by appropriate providers. 
  • Promote community presence and participation.  Provide referral and linkage to community resources to help individuals meet their needs and to engage with their communities. 
  • Implement an ongoing system of monitoring continuous plan review to ensure that supports are delivered according to each individual plan, that progress is being made toward desired outcomes and that individuals are satisfied with services. Take action to remediate any immediate concerns regarding health and welfare.
  • Assist individuals in choosing providers as needed. 
  • Assist with enrollment onto Medicaid waivers as appropriate. Complete all related paperwork accurately and in a timely manner to ensure maintenance of funding for supports, including development and recommendation of plans for approval to DODD when services included in plans are funded through the DODD Medicaid Waivers.
  • Establish an individual’s eligibility for services of County Board of DD.

UNUSUAL WORKING CONDITIONS:  Employee will be required to drive extensively both within and beyond Cuyahoga County in order to perform the duties of a Support Administrator.  Therefore, access to reliable transportation is a necessity.  Planning meetings will be held in individual/family homes, throughout the community and during the evenings and weekends.  


  • Bachelor’s Degree in Special Education, Social Work, Psychology or related area.
  • Three years of Service Coordination and/or experience working in a DD program.
  • The ability to obtain and maintain SSA certification with certification occurring within state statute time lines.
  • Valid state of Ohio driver's license and continued maintenance of excellent driving record.

Application Deadline:  Open until filled.


Application Procedure:  Applicants must apply ONLINE.  All resumes, cover letters and applications must be submitted through this applicant portal.  Click APPLY above to begin the process.  For any further questions about the application process, see the FAQ link below.  Thank you.


PRIVACY AND SECURITY NOTICEBy applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.


Equal Opportunity StatementThe Cuyahoga County Board of DD is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information about the law, click here:  EEO Information


- Individuals who may need assistance with the application process should contact Human Resources.

- Questions about the application process?  Review answers to our FAQs here: FAQS and How to Contact H.R.

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. 



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