Cuyahoga County Board of Developmental Disabilities

Datacenter Operations Manager

3 weeks ago(11/22/2017 6:00 AM)
# of Openings
Salary Range
Min Salary
USD $65,826.00/Yr.
Information Technology
Specific Facility
Donzella Administration Building
Position Reports To
General Manager of Information Technologies and Records
Work Schedule
7.5 hours per day / 12 Months



The Cuyahoga County Board of Developmental Disabilities is seeking a full-time Manager to oversee and manage daily operational activities of the Information Technology datacenter.  Install and maintain CCBDD computer systems and equipment including hardware, network and software.  Ensure integrity and effectiveness of CCBDD computing environment and resources.  The nature of work for this position will include, but is not limited to the following: 

  • Responsible for evaluation and implementation of IT system hardware and software.
  • Install software and software upgrades. Troubleshoot problems related to hardware and software.
  • Maintain CCBDD’s computer network, including troubleshooting, monitoring, allocation and control of computer resources such as disk allocation, memory and system backups.
  • Serve as CCBDD’s HIPAA Security Officer
  • Perform ongoing system and network risk assessment, recommend and implement security solutions.
  • Respond to customer requests received via the Helpdesk by phone or ticket regarding use of programs, troubleshooting, software installation, proper procedures and requests for supplies, service or documentation.
  • Maintain licensure compliance and hardware inventory.
  • Advise and participate with management team in development of annual budget.
  • Assist in developing and implementing policies and procedures designed to enhance and protect the security, safety and effectiveness of CCBDD's technical resources.
  • Manage contract vendors associated with hardware maintenance and network monitoring.
  • Directly supervises six datacenter staff.




  • Bachelor’s Degree in Computer Science, Business or related field required. Cisco, Microsoft and project management certificates/certifications preferred.
  • Five years experience supervising the operations of a datacenter or information technology department.
  • Minimum three years experience with PCs, laptops, printers, and other peripheral hardware.
  • Five years experience with computer networks.
  • Valid state of Ohio driver's license and continued maintenance of excellent driving record.


Posting End Date:  Open until filled.  


Equal Opportunity StatementThe Cuyahoga County Board of DD is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information about the law, click here:  EEO Information


- Individuals who may need assistance with the application process should contact Human Resources.

- Questions about the application process?  Review answers to our FAQs here: FAQS and How to Contact H.R.

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. 




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